Auto Care Center Service Technician
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary.
Essential Functions: An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Maintains the Tire Lube Express (TLE) area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.
Provides assistance to customers in the TLE area by greeting customers, creating service orders per company policies and procedures, and staging customer vehicles.
Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, and promoting products and services, while maintaining a safe shopping environment.
Provides Tire a...